Privacy policy for Ezeeday Pty Ltd T/A GLOBAL EDUCATION AND MIGRATION

Australian Business Number (ABN): 66 163 083 458
Updated on 1st Aug 2024

EZEEDAY PTY LTD is a private company registered under the Corporations Act 2001. This Privacy Policy complies with the Privacy Act 1988, the Australian Privacy Principles from Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012, Australian Consumer Laws (Schedule 2 to the Competition and Consumer Act 2010), the EU General Data Protection Regulation (GDPR) where applicable, and other relevant laws and regulations under the jurisdiction of Victoria, Australia.

Information Collection and Use

Our website and social media platforms may collect and use personal data, for example, when you book a consultation (whether free or paid), request a call-back, subscribe to our blogs, fill out inquiry forms, share payment details, visit and browse the Global Education and Migration website, or interact with us electronically, via social media (including Facebook, Instagram, LinkedIn, TikTok, YouTube, and Twitter), or contact us by email, telephone, tags, and comments on social media or facsimile.

Information We Collect

When you access Global Education and Migration, your computer sends us information such as your IP address, the URL on our website that you have visited, the date and time of your visit, and information on your browser.

The personal information we collect includes, but is not limited to:

Collection of Personal Information from Third Parties

Global Education and Migration may collect personal information from a third party where:

Sensitive Information

Sensitive information includes details relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information. We will not collect sensitive information about you without your consent unless otherwise permitted by law.

Anonymity

Where practicable, we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

Access to Personal Information

You may request access to the personal information we hold about you. A processing fee may apply. We may be legally permitted to withhold access to your personal information under certain circumstances. If we cannot provide access to your information, we will notify you as soon as reasonably possible and provide the reasons for our refusal and any available mechanisms for complaint.

Marketing

Your personal information may be used by Global Education and Migration to send you marketing materials. We will provide you with the option to stop receiving further direct marketing. If you do not opt out, we may continue to market to you.

Correction of Personal Information

If you believe any information we have is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us. We will promptly correct any such information unless we are legally permitted to refuse. If we are unable to amend your information, we will explain why and inform you of the complaint process.

Overseas Disclosure

We will only share your personal information with countries that have laws protecting it similarly to the Australian Privacy Principles and the GDPR, unless we first obtain your consent or take reasonable steps to ensure that overseas recipients protect your personal information accordingly.

Use of Third-Party Service Providers

Global Education and Migration or its third-party service providers may store all correspondence, whether by phone, email, WhatsApp, or chatbot, for providing specific services related to our websites. These third-party service providers offer email marketing software, customer relationship management software, and customer usage pattern analysis software.

Use of Personal Information

We use your personal information to provide you with access to our products, services, and information that we believe will serve you better. We may process/analyze your personal data for our legitimate interests, such as sending promotional emails relevant to you. Even after you cease using our services, we may continue to contact you, but you may unsubscribe from such communications at any time.

No Third-Party Sharing

Your personal details will not be passed on to any other companies or third parties, including affiliates, or added to third-party mailing lists or databases without your consent.

Consent and Legal Rights

By using our website, you consent to the collection, holding, and use of your personal information as described in this privacy policy. You confirm that you have the legal right to use and share any information required and that your use of the platform does not conflict with any applicable laws or harm any person or persons.

Data Security

We take appropriate technical and organizational measures against unauthorized or unlawful processing of personal data and against accidental loss of personal data. We may share your personal data where required by law.

Cookies

A cookie is a file that records data about your visit to a website. Cookies used by Global Education and Migration do not identify users specifically. You can set your browser to refuse cookies or alert you when they are being used.

GDPR Compliance Statement

You have the right to revoke consent at any time. You also have the right to request that we delete your personal information, subject to legal constraints. You can make this request via email at info@gem.globaleducationmigration@gmail.com

Children's Privacy

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

Changes to This Policy

Global Education and Migration may review and change this privacy policy from time to time. The amended policy will be published on our website. Check the privacy policy periodically to monitor any changes.

Disclaimer

The information on this website and social media handles serves broad informational purposes. While we strive to keep the information up to date and accurate, we make no guarantees regarding the accuracy, suitability, or reliability of the information. You assume all risk by relying on this material.

Complaints

If you have a problem, please contact us with all the specifics. We will investigate and respond in writing with our findings and actions. You can also contact the Office of the Australian Information Commissioner and/or OMARA if you are not satisfied with our response. Under GDPR, you can file a complaint with the lead supervisory authority or the data protection authorities in your country.

Website Availability

While we strive to maintain the website’s availability and functionality, we disclaim all liability for any temporary unavailability due to technical problems beyond our control.

Refusal to Provide Personal Data

If you refuse to provide us with personal data, we may be unable to provide our services and comply with legal and regulatory obligations.

Contact Us

If you wish to exercise any of the rights noted above, please contact us:

Email: gem.globaleducationmigration@gmail.com

Global Education & Migration acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.

© 2024 Global Education and Migration